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Returns Refunds Policy

babyclothestrends  »  Returns Refunds Policy

Returns Refunds Policy:

At babyclothestrends, we strive to provide high-quality products and services to our customers. However, we understand that sometimes you may need to return a product or request a refund. This policy outlines our procedures for returns and refunds.

Returns: If you are not satisfied with your purchase, you may return the item within 30 days of receipt for a full refund. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. Once we receive your request, we will provide you with further instructions on how to return the item. Please note that the customer is responsible for all return shipping costs.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Exchanges: We currently do not offer exchanges. If you need to exchange an item, please return the item according to our return policy and place a new order for the desired item.

Shipping: We offer global shipping at a flat rate of 5.99 AUD for orders under 65.99 AUD. Orders above 65.99 AUD are eligible for free shipping. Please note that the customer is responsible for any customs, duties, or taxes imposed by their country.

If you have any questions or concerns about our returns and refunds policy, please do not hesitate to contact us at [email protected].